iMessage and FaceTime Number has Expired

Question

mosman_84 Author

Level 1

4 points

iMessage and FaceTime Number has Expired

Hi Apple Community,

I am constantly receiving the below notification:

"Remove and reinsert the SIM to keep using +1 (647) xxxxxxxx for iMessage and FaceTime."

I tried the following steps, which I found on one of Apple's discussions but still the issue persists.

go to iMessage and FaceTime in settings
remove all numbers listed if you can
above Messages in settings go to Phone and if your number is incorrect as ours were change it to the correct number.
go to you Apple ID profile at the very top of settings and go into the Name, phone numbers and email settings. Check the number there, if there is no number select the little blue “Edit” and add your number.
go back and turn off iMessage and FaceTime.
turn off phone and remove the sim.
power up the phone, reinsert the sim.
turn on iMessage and FaceTime. Activate your number.

Kindly advise the best possible solution to this issue as it's quite annoying to get notified frequently for the same issue.

Thanks

Posted on Sep 17, 2022 8:03 AM

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Answer 1

ArmMan1016

Community Specialist

Sep 20, 2022 4:08 PM in response to mosman_84

Hello there mosman_84,

Welcome to Apple Support Communities. The message you are seeing can often mean that your SIM is running through an unsupported carrier. We suggest contacting your wireless provider fir additional assistance. A list of carriers and regions can be found here:

Wireless carrier support and features for iPhone in the United States and Canada - Apple Support

We hope this helps you.

Take care and stay safe.

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iMessage and FaceTime Number has Expired

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