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Can I get a refund if I forgot to deactivate my subscription?

A few months ago I downloaded the popular SimplyPiano app, which allows you to learn how to play the piano. Unfortunately, I forgot to cancel the annual subscription and was charged €134.99 for the subscription without my wanting to. Is it possible to ask for a refund?

iPhone 12 Pro Max, iOS 16

Posted on Sep 17, 2022 8:38 AM

Best reply

Niel

Level 10

727,163 points

Posted on Sep 17, 2022 8:43 AM

If you got an email receipt, use the 'Report a Problem' link in it. Otherwise, click here and ask the iTunes Store staff for a refund.

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Can I get a refund if I forgot to deactivate my subscription?

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