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Level 1

4 points

iPhone xr

My daughters iPhone XR will not shut off or let me access any apps

iPhone XR

Posted on Sep 17, 2022 8:37 AM

Top-ranking reply

Level 9

69,391 points

Posted on Sep 17, 2022 9:00 AM

Hello ~ Also try this excellent prior post information by *Axel Foley* …

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF).

(2) If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.

~Katana-San~

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