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The icon is missing in the iCloud backups. Look at the attached picture for reference.

Ever since upgrading to the iPhone 14 Pro Max from my old iPhone 12 Pro, my icon for my iPhone backup is missing and I've deleted and started iCloud back-ups again but the same thing appears.

iPhone 14 Pro Max

Posted on Sep 17, 2022 10:56 AM

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4 replies

Sep 17, 2022 11:07 AM in response to graydie

This is probably not going to make you feel better, but when I set up my iPad Air 3 a couple of years ago, I saw the same thing in my Manage Storage settings in iCloud.



I stressed about it for about a week. I found no way to make the correct icon appear in this particular setting. What I did find was that the icon had nothing to do with the device backing up properly as your phone appears to be doing as well.


I hope for your sake, that the correct icon will eventually appear, but as long as your phone is backing up and everything else works OK, you needn’t stress about it.

Sep 17, 2022 11:10 AM in response to Demo

****. Bc I just spoke with Apple and they did a screen share and told me that it’s a known issue now and I could possibly get rid of it now if I put my iPhone in recovery mode while attached to my computer and restored from a computer backup and then start iCloud backup again. But he said to just wait….

The icon is missing in the iCloud backups. Look at the attached picture for reference.

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