IP address and Login History

Hello XXMX,

If you think someone else has access to your account, there are a couple things to check:

1. Check which devices are signed in to your account by going to Settings  > [your name]. If you see a device you don’t recognize, tap on that device name and select “Remove from Account.”

2. Check to see if there is an unexpected alternate Face ID appearance or additional Touch ID fingerprint set up on your device by following these instructions: Set up Face ID and Set up Touch ID on your iPhone or iPad.

3. Sign in to the Apple ID website (https://appleid.apple.com) and review all the personal and security information in your account to see if there is any information that someone else has added.

4. If you have two-factor authentication turned on, review trusted devices for any devices that you don’t recognize. If you don’t have it turned on, you can turn it on by following these instructions: Set up two-factor authentication on your iPhone, iPad, or iPod touch.

5. Review the installed apps on your device and look for apps you don’t recognize or don’t remember installing. You can look up any apps you find in the App Store to see what their purpose is.

6. Mobile device management (MDM) configuration profiles—typically installed by employers, schools, or other official organizations—allow additional privileges and access to a user’s devices. To look for an unknown MDM configuration profile on your devices, see Delete unknown configuration profiles from your iPhone, iPad, or iPod touch.

7. To see if anything has been changed or added to your sharing permissions, see the checklist How to stop sharing your iPhone or iPad content.

More information can be found here: See who has access to your iPhone or iPad - Apple Support

If you think your Apple ID has been compromised, follow the steps found here: If you think your Apple ID has been compromised - Apple Support

Have a good day.