Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to unlock iphone 6s icloud

How to unlock iphone 6s icloud



[Image Edited by Moderator to Remove Personal Information]


iPhone 6s

Posted on Sep 17, 2022 11:26 AM

Reply
Question marked as Best reply

Posted on Sep 17, 2022 1:48 PM

You need the Apple ID and password that was used when the device was first set up. If you don’t know that, you can’t remove the Activation Lock.


If this is a used device, the previous owner needs to go to https://www.icloud.com/find/ and erase the device, then remove it from their account. If they won't do that, the device is useless. Apple won't unlock it.


Turn off Activation Lock - Apple Support.   *


If you are the original owner, contact Apple. Apple can remove the ID  if provided the required paperwork to include the original purchase receipt with the serial number on it. 


Request additional support for unlocking your device.    -

1 reply
Question marked as Best reply

Sep 17, 2022 1:48 PM in response to unisa208

You need the Apple ID and password that was used when the device was first set up. If you don’t know that, you can’t remove the Activation Lock.


If this is a used device, the previous owner needs to go to https://www.icloud.com/find/ and erase the device, then remove it from their account. If they won't do that, the device is useless. Apple won't unlock it.


Turn off Activation Lock - Apple Support.   *


If you are the original owner, contact Apple. Apple can remove the ID  if provided the required paperwork to include the original purchase receipt with the serial number on it. 


Request additional support for unlocking your device.    -

How to unlock iphone 6s icloud

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.