Can I exchange a brand new apple watch band?

I bought an apple watch series 8 from Currys (UK) and don't like the band it comes with, so haven't even opened the packaging. I want to exchange for another one with Apple but cant find the answer anywhere and support didn't know the answer.

Apple Watch Series 8

Posted on Sep 17, 2022 2:54 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 20, 2022 8:16 PM


Hello Killacam94,


You have as many days as Currys allows to return the device. Apple has a 14 day return policy, but third-party resellers can make their own policy. Apple will not return a device they did not sell, and they can't accept it as an exchange either.


Once you return it, you can then go buy the Apple Watch you want from Apple.


Alternatively, you can just purchase the band you do want from Apple or a third-party, and keep that band as a spare, or sell it to someone that would like an unused band. Cheers.

1 reply
Question marked as Top-ranking reply

Sep 20, 2022 8:16 PM in response to Killacam94


Hello Killacam94,


You have as many days as Currys allows to return the device. Apple has a 14 day return policy, but third-party resellers can make their own policy. Apple will not return a device they did not sell, and they can't accept it as an exchange either.


Once you return it, you can then go buy the Apple Watch you want from Apple.


Alternatively, you can just purchase the band you do want from Apple or a third-party, and keep that band as a spare, or sell it to someone that would like an unused band. Cheers.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can I exchange a brand new apple watch band?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.