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CleanMyMac x not opening

Hello,

I am using the latest update from Monterey 12.6

When I open the CleanMyMacX app, it closes automatically and a Problem report window appears

Here is part of the report:

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process:               CleanMyMac [1962]
Path:                  /Applications/Setapp/CleanMyMac X.app/Contents/MacOS/CleanMyMac
Identifier:            com.macpaw.CleanMyMac-setapp
Version:               4.11.3 (41103.0.2209061558)
Code Type:             X86-64 (Native)
Parent Process:        launchd [1]
User ID:               501

Date/Time:             2022-09-18 00:34:19.7938 +0100
OS Version:            macOS 12.6 (21G115)
Report Version:        12
Anonymous UUID:        F7B1ECD8-57A4-92AB-BC6B-D92440936E3D


Time Awake Since Boot: 800 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes:       0x0000000000000001, 0x0000000000000000
Exception Note:        EXC_CORPSE_NOTIFY

Termination Reason:    Namespace SIGNAL, Code 4 Illegal instruction: 4
Terminating Process:   exc handler [1962]


iMac 27″ 5K, macOS 12.6

Posted on Sep 17, 2022 4:36 PM

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8 replies

Sep 17, 2022 5:36 PM in response to kazane07

Read John Galt's extensive commentary on this topic in his User Tip Effective defenses against malware and other threats.


Note particularly his warning in the section commencing with the text "Never install any product that claims to "clean up", "speed up", "optimize", "boost" or "accelerate" your Mac; to "wash" it, "tune" it, or to make it "shiny". Those claims are absurd."

Sep 17, 2022 5:36 PM in response to kazane07

cleanmymac is one of the worst things you can install on your Mac. it is well known to cause issues within macOS while providing no benefit. one thing it can do is removing things that macOS needs to function properly. you can do a search of these forums and will see that A LOT of issues posted here are solved by uninstalling that junkware.


as for antivirus apps, they are not needed nor recommended. as of catalina, macOS exists in a sealed volume that cannot be modified. not by anyone. and in any case, there are no known viruses in the wild that affect macOS.


there can be malware, but you can avoid unknowingly installing any of it by following the advice in this informative user tip: Effective defenses against malware and other threats - Apple Community. it's a long article but worth your time to read every word.

CleanMyMac x not opening

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