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User profile for user: yenapple
yenapple Author
User level: Level 1
4 points

Refund not received

Hi, I am an Apple user from the Philippines. A week ago, I have requested for a refund because I accidentally subscribed and paid for an app. The status of my claim says "refunded" but up to this date, I still have not received that amount back in the bank account linked to my Apple. Please, help me get my money back.

iPhone 11, iOS 15

Posted on Sep 17, 2022 5:28 PM

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User profile for user: Niel
Niel
User level: Level 10
728,381 points

Posted on Sep 17, 2022 5:34 PM

Approved refund requests take up to 30 days for bank cards. Click here for more information.


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Refund not received

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