Contacts has a mind of its own

Question

Level 1

19 points

Contacts has a mind of its own

I have what is, perhaps, a unique situation. On my desktop of my MacBook Air I use Contacts and Mail to send correspondence, some of which is through iCloud, but I also use Zoho Mail and Proton Mail. On my Android phone I only use Zoho and Proton. And to sync my contacts on my phone I use Sync for iCloud Contacts. It's an inelegant work around because I don't want to use Google. But what happens is that Contacts randomly changes names of contacts and gives me duplicates as well, even after I try to merge them.

Any advice as to how to get around this? Thanks.

MacBook Air 13″, macOS 12.4

Posted on Sep 18, 2022 1:33 AM

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Answer 1

Owl-53

Level 10

102,373 points

Oct 3, 2022 1:50 AM in response to marcynewman

In which case, contact the Developer of this Their Party Application and work through this Unique Situation with them. Afterall, it is their application that has the issue to work on Apple macOS and not the other way around.

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Answer 2

mario49

Community Specialist

Sep 21, 2022 9:52 AM in response to marcynewman

Hi marcynewman,

This article has helpful information about setting up and using iCloud Contacts: Set up and use iCloud Contacts - Apple Support

If you need more help, reply with the answers to these questions:

Are name changes happening on your Mac, Android phone, or both?
When you check the iCloud site are your contacts correct there?

If you've only noticed this issue with the third-party mail accounts, the best step would be to contact them for additional guidance.

Best regards.

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Answer 3

Owl-53

Level 10

102,373 points

Sep 22, 2022 2:05 AM in response to marcynewman

What Exactly happens when the Third Party Sync Application is Uncheck so it stopped Functioning at all ?

This Third Party Application, in above link, appears to be on the Google Apps Store and intended for Android Cellphones.

Do not see how this Application would function at all on Apple macOS

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Answer 4

marcynewman Author

Level 1

19 points

Sep 22, 2022 1:47 AM in response to mario49

Thanks for the reply. That initial link doesn't help - I do have my Contacts on my MacBook Air set up to sync with iCloud. But the problem arises because I use an Android phone, but not Google contacts so I have a 3rd party app called Sync for iCloud Contacts. On my Mac those Google-related (from my Android phone) contacts duplicate the iCloud ones and it's annoying. I'd like them to be merged. But every time I do that manually, it gets undone.

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Answer 5

marcynewman Author

Level 1

19 points

Oct 2, 2022 11:57 PM in response to Owl-53

It is for Android phones because I have an Android phone. I need to be able to use contacts on my phone as well as on my laptop, hence my need to sync contacts.

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