My camera and flash also don’t work although I updated to the latest version and restarted all my settings
My camera and flash also don’t work although I updated to the latest version and restarted all my settings
iPhone X, iOS 16
My camera and flash also don’t work although I updated to the latest version and restarted all my settings
iPhone X, iOS 16
Hey Smoussaif65_,
We'd recommend trying the steps in the following article as it may help resolve issues you're having with the camera and flash on your iPhone which could also apply to any Face ID issues you're having as Face ID relies on the camera: If the camera or flash on your iPhone, iPad, or iPod touch isn't working - Apple Support
"Remove case, accessory, or film and test
If the flash works only sometimes, open the Camera app and tap the flash button
to choose a different setting.
Contact Apple Support
If the camera or flash still isn't working properly, contact Apple Support to discuss service options.
If you want to try more steps on your own
If you prefer, here are some more steps you can try on your own if the camera isn't working. You might still need to contact Apple Support after following these steps.
Thanks!
Hey Smoussaif65_,
We'd recommend trying the steps in the following article as it may help resolve issues you're having with the camera and flash on your iPhone which could also apply to any Face ID issues you're having as Face ID relies on the camera: If the camera or flash on your iPhone, iPad, or iPod touch isn't working - Apple Support
"Remove case, accessory, or film and test
If the flash works only sometimes, open the Camera app and tap the flash button
to choose a different setting.
Contact Apple Support
If the camera or flash still isn't working properly, contact Apple Support to discuss service options.
If you want to try more steps on your own
If you prefer, here are some more steps you can try on your own if the camera isn't working. You might still need to contact Apple Support after following these steps.
Thanks!
My camera and flash also don’t work although I updated to the latest version and restarted all my settings