cant use my number for imessage

hello, i have an issue for imessage. i cant choose my number, there is only my email on the list. i have already sign out and sign in it but nothing change. please help thank you

iPhone 11, iOS 15

Posted on Sep 18, 2022 7:40 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 21, 2022 11:31 AM

Hello zahratunnisa,


Welcome to Apple Support Communities!

We want to help get your phone number added in Messages like you want.

Use the steps here to add the number:


"Set up your phone number

On your iPhone:

  1. Go to Settings > Messages and make sure that iMessage is on. You might need to wait a moment for it to activate.
  2. Tap Send & Receive. If you see “Use your Apple ID for iMessage,” tap it and sign in with the same Apple ID that you use on your Mac, iPad, and iPod touch.

iPhone showing how to select iMessage settings

3. In the "You can receive iMessages to and Reply From" section, make sure that your phone number and Apple ID are selected.

4. Go to Settings > FaceTime and make sure that your phone number and Apple ID are selected in the "You can be reached by FaceTime at" section."


If you continue to have an issue, use the steps in the 'If you can't see or select your number in Messages or FaceTime' section.

This Apple Support page has the full details: Add or remove your phone number in Messages or FaceTime - Apple Support


This should help get the number added to iMessage so you can send messages again.

Cheers!


1 reply
Question marked as Top-ranking reply

Sep 21, 2022 11:31 AM in response to zahratunnisa

Hello zahratunnisa,


Welcome to Apple Support Communities!

We want to help get your phone number added in Messages like you want.

Use the steps here to add the number:


"Set up your phone number

On your iPhone:

  1. Go to Settings > Messages and make sure that iMessage is on. You might need to wait a moment for it to activate.
  2. Tap Send & Receive. If you see “Use your Apple ID for iMessage,” tap it and sign in with the same Apple ID that you use on your Mac, iPad, and iPod touch.

iPhone showing how to select iMessage settings

3. In the "You can receive iMessages to and Reply From" section, make sure that your phone number and Apple ID are selected.

4. Go to Settings > FaceTime and make sure that your phone number and Apple ID are selected in the "You can be reached by FaceTime at" section."


If you continue to have an issue, use the steps in the 'If you can't see or select your number in Messages or FaceTime' section.

This Apple Support page has the full details: Add or remove your phone number in Messages or FaceTime - Apple Support


This should help get the number added to iMessage so you can send messages again.

Cheers!


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cant use my number for imessage

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