iSync won't connect to my Sony Ericsson Z520a

Question

Level 1

56 points

iSync won't connect to my Sony Ericsson Z520a

I am trying to sync my SE Z520a using iSync, but iSync says that it's not compatible. The iSync compatible devices webpage says that it is (that's the only reason I bought it), and there are other users on this forum who have gotten it to sync.

iSync says, "This device is not supported by iSync"

The computer WILL recognize the phone via Bluetooth. However, only for file exchange, modem, and Address Book connection (not syncing, just connecting to Address Book so that you can make a call from Address Book).
Any help would be great. I was hoping to have these 4 phones ready by the weekend so my family could learn how to use them.
Thank you for any help you can offer.
Ryan
mgoblue

Mac OS X (10.4.3)

Posted on Dec 1, 2005 6:35 PM

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Answer 1

Dec 1, 2005 7:32 PM in response to Ryan Bailer

I had the same problem with my Nokia 6620, same reason I bought mine.

All I did to fix the problem was go to the Bluetooth setup assistant probably found in applications/utilities.

I launched that and making sure that the phone bluetooth and computer bluetooth are enabled I then proceeded through the assistant choosing mobile phone in the option portion of the set up. After that I believe I went to iSync and added a device. It took a little playing but I eventually got it to work. Hopefully that helps.

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Answer 2

Dec 2, 2005 12:45 PM in response to Ryan Bailer

I am having the same problem with my new Z520a phone. My powerbook sees the phone through Bluetooth but isync will not work to deposit any contacts into the phone. I am running OS 10.3.9 and isync 1.5. As I go through the Bluetooth set up assistant on the Mac, I reach a page for "Selecting the services to use with the paired phone". The box "Set up iSync to transfer contacts and event" is greyed out. I have a feeling this is the problem. I have a sonyericsson T68i phone and when I go through the bluetooth pairing process, this box is not greyed out and iSync works as it should. Does anyone have any suggestions??! Apple says this phone is supported with isync. Has anyone called applecare and spoken with a person??

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Answer 3

Dec 2, 2005 9:39 PM in response to Dan Gellert

Hi There,
I had the same problem, then I did software update to 10.4.3 and then isync worked great! Hope this helps.
-T

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Answer 4

audioboy

Level 1

0 points

Dec 4, 2005 3:34 PM in response to Ryan Bailer

Same here. I was reading on the Apple Support page fo Bluetooth that this model phone only works with iSync 2.1 and 2.1 only works with Tiger. So there it is.

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Answer 5

Dec 4, 2005 3:45 PM in response to Ryan Bailer

It worked finally, with isync 1.5, and OS 10.3.9! What I had to do is initiate the bluetooth pairing from the phone, not the computer. I deleted all previous pairings from computer and phone, then I added new device from the Z520a phone with bluetooth enabled everywhere. Everybody started talking and finally iSync transfered the contacts. Hope this helps.

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Answer 6

Dec 16, 2005 2:07 PM in response to Dan Gellert

Hi Dan:

I'm having the exact same problem. I tried your fix but all that happens is that the phone finds an unknown device when I pair it. The mac sees the phone properly. Can you give me some more exact details of the steps you took? It would really help.

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Answer 7

Dec 16, 2005 2:25 PM in response to RichCurren

Dan:

Never mind. I ran through the process twice and finally got Isync seeing the phone. Thanks so much for your post and help.

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Answer 8

tgibb32

Level 1

0 points

Dec 18, 2005 11:00 PM in response to RichCurren

I too am having the same problem with my z520, how exactly did you get it to work?

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Answer 9

Parag

Level 1

65 points

Dec 19, 2005 6:16 PM in response to Dan Gellert

Hi Dan-

Thanks for the help! I was having the same problem. Now everything works wonderfully.

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Answer 10

Dec 23, 2005 3:47 PM in response to Parag

Hi There,
I was having the same problem with my Z520a on an iBook (Panther 10.3.9/iSync 1.5).
I paired from the cell phone instead of the Mac. It asked for a four digit code, I typed in 0000 and the mac asked for the same code - then a window came up on the mac with 3 boxes to check, (ie. phone will sync contact, address, and access internet etc....) after that I opened isync and it found the phone and is syncing just fine. The phone icon in isync is a generic cell phone icon - I have the same exact phone paired with a Powerbook G4/Tiger/iSync 2.1 and the phone icon is a picture of the actual Z520a. So obviously 2.1 recognizes the newer phone...but you can still Sync with 1.5/Panther, and this phone! Good luck.

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