Callers say they can’t hear me when on a CarPlay phone call with my new iPhone 14 Pro Max, switching over to a Bluetooth call it works. Worked fine on my previous 12 Pro Max with iOS 16.
iPhone 14 Pro Max
I’ve tested with other cables/phones/cars. 100% a iPhone 14 Pro/Max bug. There is a MacRumors forum and Reddit thread with a lot of other users with the exact same problem.
Hello naamf,
So we know the audio itself is working when CarPlay is out of the equation. It sounds like you connect via wired connection to CarPlay as opposed to Bluetooth normally?
By chance, do you have access to any other cable and/or iPhone that we could test with your CarPlay? This way we can see where the issue originates from. If you need some more info on connecting another iPhone, see: Use CarPlay with your iPhone - Apple Support
Cheers!
Hey naamf,
Thanks for those details on the steps you’ve taken. At this point, you’ll want to reach out to Apple Support at the following link to look further into this with you:
Take care.
Car Microphone Audio Very Low.
