ATV-ui92 error on Apple TV 3

Somehow found a solution here.

I’ve tried

• factory reset
• change password

and they didn’t work.

I saw a post that the country where I created the account and the region setting should match. Since my account was made in Canada and apple tv region was set to United States, I changed the region to Canada but didn’t work. But after that I ‘restart’ed apple tv from the settings and it worked! I would recommend everyone here to restart apple tv after matching the region.

Update: just got in. Logged on from a laptop, reset email address to the same value (as suggested by another poster), then set a new password. Also checked the “Sign out all devices” box during the password change. ATV3 let me log in the first time.

I have a solution that worked for me.

1. After create an acount in netflix you are going to receive some e-mails.
2. Before trying to logon in Apple TV, you need to confirm your cell phone in the e-mail sent by Netflix.
3. Then you will receive another e-mail from Netflix with 6 numbes code, you need to use this code to finish the changing in your Netflix acount.
4. After that you are goig to logon Netflix in AppleTV.

Go into your Netflix acount and fill and confirm all information, especially the cell number for contact and secondary e-mail to get your code back.

https://www.netflix.com/YourAccount

Verify your phone number

That is the setup screen as seen for a new or reset Apple TV box. You’ll have to navigate that and answer the setup question using the matching physical remote for that model, or using a compatible bluetooth keyboard as alternative.

I have the exact same issue, or should I say issues - as this problem happened on both of my ATV gen 3. Happened on Sep 17, 2022.

I even reached out to Netflix who gave me the already known suggestions. No help.

I am certain that a change to the app would fix it, but I guess there is no reason for updating old ATVs, e.g. Gen 3.

Same issue here in Singapore, happened at about the same date (late September) on my apple tv 3 (AND on my LG smart Tv too strangely).

I tried:

• factory resest
• change AppleTV time to manual/singapore and automatic
• change netflix email account to the same one.

none worked. Netflix still works on my other devices,

I'm on Model A1469 with software version 7.9, using ethernet connection

Is this perhaps country specific? Meaning; does anyone in the USA have that problem? Has anyone tried to VPN to USA from abroad to see if problem persists thereafter?

I also have the same issue. On my both Apple Tvs. One worked for a couple of weeks then I was logged out.

I live in the Netherlands.

Netflix works fine on my iphone, smart tv and laptop

I tried all the tricks

I actually meant, that beside Netflix, I’m not able to login to my Apple ID.

In the meantime, I (desperately) tried resetting the Apple TV, but I am even further from a solution now, because the Apple TV only sporadically recognizes the BlueTooth of my iPhone as remote :|

I actually meant, that beside Netflix, I’m not able to login to my Apple ID.

That is a separate issue. Maybe see if this helps: discussions.apple.com/thread/254260393.

In the meantime, I (desperately) tried resetting the Apple TV, but I am even further from a solution now, because the Apple TV only sporadically recognizes the BlueTooth of my iPhone as remote :|

The software remote on iPhone works over Wi-Fi, not bluetooth. Verify that the iPhone connects to the same home network, and if the Apple TV also connects over Wi-Fi, that both use the same SSID network name.

No final solution for this matter yet? Found an old remote to set up the Apple TV again after reset, but the Netflix issue persists. It is too bad apps cannot be updated on older Apple TV’s (or can they somehow?) as it could probably be resolved this way.

U.S. Netflix account used in Romania on Apple TV 3. Tried all of

the suggestions one can find within one hour worth of googling the issue — nothing worked.

@Netflix and @Apple A fix is much appreciated. After all, all of us here paid for both the service and the device.

Apparently when replying to someone else’s question, it is marked as ‘solved’ - how silly is that?

Only OP can award the Solved badge. It is not automatic, nor reviewed by moderators.

Solved, Helpful, and Apple recommended posts on ASC - Apple Support

I have the same issue. Nothing worked.