Blocked senders
Why don’t my blocked senders go directly to the trash like they are supposed on my iPad?
iPad Air 5 Wi-Fi
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Have you correctly configured your Blocked Sender options?
Settings > Mail > Blocked Senders - select [Actions] Move to Bin
If you settings are set correctly and the problem persists - change the selected setting to Leave in Inbox, then close the settings App and force-restart the iPad:
- On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
- On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.
After the iPad has restarted, reselect Move to Bin in your iPad Blocked Sender settings.