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Apple ID is either not valid or not supported

Hello everyone,


I hope you are all well.


I have recently turned on an iPad that I haven’t used for a longtime and it has an old Apple ID that I not longer use. I don’t remember the password for this old Apple ID and therefore cannot reset the password.


Any help would be gratefully received!


Thank you

iPad, iOS 10

Posted on Sep 19, 2022 8:37 AM

Reply
Question marked as Best reply

Posted on Sep 19, 2022 9:07 AM

Contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.   -


Contact Apple for help with Apple ID account security - Apple Support.  *   (Link doesn’t always load)  


Get Support      -    Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call.   -


If necessary, use Twitter or Messages.


Apple on Twitter     


Messages chat with Apple  


From the Apple Support article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      *

2 replies
Question marked as Best reply

Sep 19, 2022 9:07 AM in response to 2001kings

Contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.   -


Contact Apple for help with Apple ID account security - Apple Support.  *   (Link doesn’t always load)  


Get Support      -    Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call.   -


If necessary, use Twitter or Messages.


Apple on Twitter     


Messages chat with Apple  


From the Apple Support article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      *

Apple ID is either not valid or not supported

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