Good day,
I have a mac mini m1 and an iPhone SE 2, I have a little bit of an issue with airdrop on both devices. basically, airdrop works fine when sending files to each other, but when sending files or pictures to my fiancé's iPhone or MacBook it doesn't show her devices, when I log out of my apple id it will show and i will be able to send files again. please help
iPhone SE
Thanks for posting in the Apple Support Communities zero244,
The following bullet points offer a few things you'll want to check that might explain why your wife's devices aren't showing:
•Make sure that the person you're sending to is nearby and within Bluetooth and Wi-Fi range.
•Check that you and the person you're sending to have Wi-Fi and Bluetooth turned on. If either of you have Personal Hotspot on, turn it off.
•Check if the person you're sending to has their AirDrop set to receive from Contacts Only. If they do, and you're in their Contacts, they need to have your Apple ID's email address or mobile number in your contact card for AirDrop to work.
•If you're not in their Contacts, have them set their AirDrop receiving setting to Everyone in order to receive the file.
You can put your AirDrop receiving setting to Contacts Only or Receiving Off at any time to control who can see your device and send you content in AirDrop.
You can find these steps along with other information about AirDrop, here: How to use AirDrop on your iPhone or iPad
If you've checked in info and settings in the above article, can you provide us with a little more details?
We hope this helps!
Thanks for posting in the Apple Support Communities zero244,
The following bullet points offer a few things you'll want to check that might explain why your wife's devices aren't showing:
•Make sure that the person you're sending to is nearby and within Bluetooth and Wi-Fi range.
•Check that you and the person you're sending to have Wi-Fi and Bluetooth turned on. If either of you have Personal Hotspot on, turn it off.
•Check if the person you're sending to has their AirDrop set to receive from Contacts Only. If they do, and you're in their Contacts, they need to have your Apple ID's email address or mobile number in your contact card for AirDrop to work.
•If you're not in their Contacts, have them set their AirDrop receiving setting to Everyone in order to receive the file.
You can put your AirDrop receiving setting to Contacts Only or Receiving Off at any time to control who can see your device and send you content in AirDrop.
You can find these steps along with other information about AirDrop, here: How to use AirDrop on your iPhone or iPad
If you've checked in info and settings in the above article, can you provide us with a little more details?
We hope this helps!
airdrop not working properly when signed in
