Apple news crashing
I have reinstalled the app, done recent update and restarted but still it constantly crashes on my ipad.
iPad 2, iOS 9
User profile for user:
bruno75
User level:
Community Specialist
Hey there Chickenkiller,
While you mentioned already taking most of the steps listed within If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open, there are two that you haven't mentioned:
- You mentioned updating your app, and we see you have an iPad 2nd gen from your post. We also see it has iOS 9 installed, which is the latest version of iOS that can be installed in your model. With that being said, and upon looking up the requirements for Apple News in the App Store on our own device, we see that it requires iOS 10(or iPadOS 10) or later. Are you using a more recent model than the one listed in your post, and if yes, which iPad model, and which iOS(or iPadOS) version is it running?
- We also see that contacting the app developer, in this case Apple, is the last step listed in the link. If the above details don't answer your question as to why the app is constantly crashing, then we recommend contacting them using this link: Get Support
Cheers!