how can i change my screen time password. i’ve entered correct email and password and it’s still denying me

If using IOS 13.4 or later or Catalina 10.15.4 or later, see the Apple Support article(s) below. Link to contact Apple Support at the end of the article.

Screen Time passcode reset.   *

ASC YouTube for how to reset your Screen Time passcode on iPhone, iPad, and iPod touch — Apple Support

If necessary,  you will need to restore the device to factory settings. Do not restore from a backup made when the Screen Time code was active.

Restore to Factory setting.      *