after update ios 16 my phone carrier is completely gone

If you can't open the blue link form above, there might be something wrong with your Internet connection, blocking Apple servers, which might also result in not being able to activate your iPhone.

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Follow these steps

Restart your iPhone or iPad.
If you're using a cellular-data connection, connect to a reliable Wi-Fi network instead.
If you get an error message on your iPhone or iPad that says the activation server is temporarily unavailable or cannot be reached when trying to activate, wait a few minutes, then repeat the previous steps.

If you still can't activate your iPhone or iPad, try again using your computer instead:

Make sure that you have the latest version of macOS or the latest version of iTunes.
Check that your computer has an internet connection.
With the cable that came with your iPhone or iPad, connect your iPhone or iPad to your computer. Locate your device on your computer.
Wait while your computer detects and activates your iPhone or iPad:

- If an alert appears that says "Set up as New" or "Restore from Backup," it means your iPhone or iPad is activated.
- If you get an error message on your computer that says that the SIM card isn't compatible or is invalid, contact your carrier.
- If you get an error message that says the "activation information was invalid" or "activation information could not be obtained from the device," use recovery mode to restore your iPhone or iPad.

If you still can't activate your iPhone or iPad, contact Apple Support.

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copied from: If you can't activate your iPhone or iPad (Wi-Fi + Cellular) - Apple Support

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Answer 4

Ingo2711

Level 10

80,373 points

Sep 20, 2022 11:33 PM in response to manisha6iwon

Did you already click on this link, which will open the troubleshooting article?

If you can't activate your iPhone or iPad (Wi-Fi + Cellular) - Apple Support

In case you still can't activate your iPhone, contact the official Apple Support about that, only they can look into your personal settings and data, to find the reason for that issue.

We are all users here, just like you, and can't do that.

Contact Apple for support and service - Apple Support

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Answer 5

Ingo2711

Level 10

80,373 points

Sep 20, 2022 4:13 AM in response to manisha6iwon

Did you try to restore your device to factory settings on your computer?

This will also install all other needed updates automatically.

Restore your iPhone, iPad or iPod touch to factory settings

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Answer 6

manisha6iwon Author

Level 1

4 points

Sep 21, 2022 12:20 AM in response to Ingo2711

Thank you link is not opening and i will try to contact someone from Apply Support team .

its very disappoint because we buy such a expensive mobile and this the service u get after updating IOS 16. in market resalable price mobile are available and they provide a better service . this is not the first time i am facing this update issues last time it was my Iwatch . the customer service is so unprofessional they just want to get clear they ticket or task for the day. i spoke to Pretam & and Hafis customer service i cannot believe how they can talk to the customer NO empathy at all . this will be my last n final phone from APPLE . if the update will not support some phones then tell dont send us .please apple do'not make us ur experiment. APPLE sometime money is not we need it loyalty and since 3G iphone im ur customer . thank u APPLE

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Answer 7

manisha6iwon Author

Level 1

4 points

Sep 28, 2022 4:15 AM in response to Ingo2711

dear Ingo2711,

Thank you for ur support and guidance after below message on my phone i went to apple support service center again as in the starting they said that it a hardware issue and they cannot fix it and it was better for me to replace it . then i went to other apple support service center the staff was educated and had knowledge .as soon as he seen my mobile they said they can fix it and with in half an hour they fixed .

all thanks to u .

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