Apple Intelligence is now available on iPhone, iPad, and Mac!
Just purchased a new iPhone 14 pro and it’s running on latest iOS (16.0.1) And when I open the apple trailers app many trailers won’t play. I get a black screen with a greyed out play button with a slash through it. If I long press I get a white play button with 10 sec rew/ff buttons but pressing play here does nothing. I tested some older trailers and they did work so no idea why the newer ones won’t. Is this a known issue?
iPhone 14 Pro
Hi Dave Gouveia1,
Thanks for posting in Apple Communities.
From what we understand, you're unable to play new movie trailers in the iTunes Movie Trailers app. To address this behavior, quit the app and open it again.
To quit the app, open the App Switcher, swipe right to find the app, then swipe up on the app.
To reopen the app, go to the Home Screen (or App Library), then tap the app.
These steps are found in Quit and reopen an app on iPhone - Apple Support.
Restart your iPhone and if it continues, update to iOS 16.0.2. The update has many bug and performance fixes.
Update your iPhone or iPad - Apple Support
Regards.
Hi Dave Gouveia1,
Thanks for posting in Apple Communities.
From what we understand, you're unable to play new movie trailers in the iTunes Movie Trailers app. To address this behavior, quit the app and open it again.
To quit the app, open the App Switcher, swipe right to find the app, then swipe up on the app.
To reopen the app, go to the Home Screen (or App Library), then tap the app.
These steps are found in Quit and reopen an app on iPhone - Apple Support.
Restart your iPhone and if it continues, update to iOS 16.0.2. The update has many bug and performance fixes.
Update your iPhone or iPad - Apple Support
Regards.
Apple trailers app won’t play
