Good day, I made an order for an AirPods 2nd gen on Sunday however I got an email confirmation about it being confirmed and shipped out. Today however my credit card company told me that I was charged for two, one pending. I was told to contact Apple as I only ordered one and only got confirmation for one. Please help rectify this matter
[Re-Titled by Moderator]
iPhone 11, iOS 15
Hello alysi,
Welcome to Apple Support Communities!
If we understand your post correctly, you're charged for two sets of AirPods when you only purchased one. We'd like to help!
We recommend contacting the Online Store to help get this billing matter resolved.
Apple.com is a convenient place to purchase Apple products and accessories from Apple and other manufacturers. You can buy online or call (800) MY–APPLE (800–692–7753).
Thank you for using Apple Support Communities.
Take care!
Hello alysi,
Welcome to Apple Support Communities!
If we understand your post correctly, you're charged for two sets of AirPods when you only purchased one. We'd like to help!
We recommend contacting the Online Store to help get this billing matter resolved.
Apple.com is a convenient place to purchase Apple products and accessories from Apple and other manufacturers. You can buy online or call (800) MY–APPLE (800–692–7753).
Thank you for using Apple Support Communities.
Take care!
I've been charged twice for my AirPods
