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is anyone having trouble with the apple remote controlling the TV volume?

Apple TV HD, tvOS 15

Posted on Sep 20, 2022 11:27 AM

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Answer 1

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Urquhart1244

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Sep 20, 2022 12:27 PM in response to josephfromport chester

What is your model remote? Identify your Apple TV remote - Apple Support

Try restarting just the remote, as detailed in: If your Apple TV remote isn't working - Apple Support

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Answer 2

Sep 20, 2022 2:35 PM in response to Urquhart1244

It is second generation remote. The remote works for everything except volume control and mute on the tv. I already rebooted both and reconnected the remote. I also tried having Apple TV identify the volume control manually but so far nothing works

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Answer 3

Sep 21, 2022 2:46 AM in response to josephfromport chester

Like the support document says: If you still need help, contact Apple Support.

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Answer 4

Sep 21, 2022 3:30 AM in response to Urquhart1244

Thank you for your help. It is probably an edge case. Have a good week

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