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How do you unpair a watch without the iPhone or passcode?

I received an Apple Watch Series 7 as a gift. It is still paired to the previous owner. She told me that she unpaired it from her iPhone so that I could pair it to mine. After three separate attempts I’m still unable to pair it to my phone as the error message tells me that it’s still paired to another phone. I do not have her passcode. How do I reset the watch?

Apple Watch Series 7

Posted on Sep 20, 2022 2:57 PM

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Question marked as Top-ranking reply

Posted on Sep 20, 2022 4:08 PM

The person that you bought/got this watch from needs to follow all the steps on this page;

Remove the Activation Lock so that the buyer can use it.

If they can't or won't then get your money back or recycle the watch and mark it down as a bad experience.

Neither the users on this forum or Apple can help you,only the original owner can help you.

1 reply
Question marked as Top-ranking reply

Sep 20, 2022 4:08 PM in response to Heel1

The person that you bought/got this watch from needs to follow all the steps on this page;

Remove the Activation Lock so that the buyer can use it.

If they can't or won't then get your money back or recycle the watch and mark it down as a bad experience.

Neither the users on this forum or Apple can help you,only the original owner can help you.

How do you unpair a watch without the iPhone or passcode?

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