No Notifications for Enterprise Exchange Mail Account

Running iOS 16.0.1 with an iPhone14 Pro Max. Everything transferred over and added enterprise exchange email account. All settings match the old phone (iPhone 12 Pro running iOS 16.0). Notifications are come through for all email accounts (Yahoo, @me) except the enterprise exchange email account.

The exchange emails are showing up as badges, but no banners or dings. I've disable and reenabled the Notification settings and restarted the iPhone 14 Pro Max without resolution.

Any thoughts? Solutions? A bug?

iPhone 14 Pro Max

Posted on Sep 20, 2022 3:15 PM

Top-ranking reply

XraysXrays Author

Level 1

6 points

Posted on Sep 22, 2022 9:10 AM

Solved thanks to Apple Support on Twitter. Go to Settings>Mail>Notifications>Customize Notifications

After selecting the account in question, turned on Alerts, Sounds, Badges. All is working well now!

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No Notifications for Enterprise Exchange Mail Account

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