why is my money not in my account
apple sent me an email saying i was refunded after wanting a refund but my money hasn’t been put back into my account
iPhone 13, iOS 15
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When will I get the money back? -
If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:
• Store credit – It might take up to 48 hours to see the refund in your Apple ID balance.
• Mobile phone billing – It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.
• All other payment methods – It might take up to 30 days for the statement to show the refund. Contact your financial institution if you don't see the refund after 30 days.
M1 Mac mini, macOS 12.6; Watch, series 5 GPS/cellular, watchOS 9; iPad Pro 2nd Gen, iPadOS 15.6; iPhone 12 Pro, iOS 16; TV 4th Gen, tvOS 16; HomePods, audioOS 16 and Airport Express w/ Airplay 2