Unable to sign into my Apple ID

iPad, iPadOS 15

Posted on Sep 21, 2022 5:12 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 21, 2022 12:04 PM

See the Apple Support article(s) below.


If you can’t turn on or sign in to iMessage or FaceTime


Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone   *


Restart your iPad.   *


Try a forced restart. See the section towards the end of the article.


Reset Device. -


If necessary


Hard reset.     -


Do a backup and try a factory reset. Then restore from the backup.


Restore to Factory setting.      *


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod.   *


Backup - Restore your device from an iCloud or iTunes backup.     *

1 reply
Question marked as Top-ranking reply

Sep 21, 2022 12:04 PM in response to CookieStone031

See the Apple Support article(s) below.


If you can’t turn on or sign in to iMessage or FaceTime


Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone   *


Restart your iPad.   *


Try a forced restart. See the section towards the end of the article.


Reset Device. -


If necessary


Hard reset.     -


Do a backup and try a factory reset. Then restore from the backup.


Restore to Factory setting.      *


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod.   *


Backup - Restore your device from an iCloud or iTunes backup.     *

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Unable to sign into my Apple ID

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