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I could not restart my phone - URGENT

Hello, my phone is frozen, I cannot do anything, not even restart or shut down, can't open anything..

The Eufy camera app is frozen, and stuck, pls help

iPhone 13 Pro, iOS 15

Posted on Sep 21, 2022 2:17 PM

Reply
Question marked as Apple recommended

Force restart (the equivalent of shutting down a computer with the power switch and restarting):


  • Press and quickly release VOLUME UP

   THEN

  • Press and quickly release VOLUME DOWN

   THEN

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears

The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.



Posted on Sep 21, 2022 2:19 PM

1 reply
Question marked as Apple recommended

Sep 21, 2022 2:19 PM in response to rubytruong

Force restart (the equivalent of shutting down a computer with the power switch and restarting):


  • Press and quickly release VOLUME UP

   THEN

  • Press and quickly release VOLUME DOWN

   THEN

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears

The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.



I could not restart my phone - URGENT

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