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I can’t open mail. Get message - Mail quit unexpectedly. I have rebooted and that does not solve the issue. Solution?

How do I solve the problem when mail continues to quit unexpectedly?


MacBook Pro 13″, OS X 10.11

Posted on Sep 22, 2022 2:37 AM

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Posted on Sep 22, 2022 8:48 AM

Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.


If still no good Disconnect from the Internet, then start Mail, look for the last rec'd eMail.


Does Mail crash if no internet?


Quit Mail & login to your WebMail in a Browser, if possible delete any later eMails there after the last rec'd one on the Mac.


If you have no POP accounts & they’re all IMAP accounts then in Mail’s Mailbox menu choose Rebuild.

1 reply
Question marked as Best reply

Sep 22, 2022 8:48 AM in response to 1918Clarice

Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.


If still no good Disconnect from the Internet, then start Mail, look for the last rec'd eMail.


Does Mail crash if no internet?


Quit Mail & login to your WebMail in a Browser, if possible delete any later eMails there after the last rec'd one on the Mac.


If you have no POP accounts & they’re all IMAP accounts then in Mail’s Mailbox menu choose Rebuild.

I can’t open mail. Get message - Mail quit unexpectedly. I have rebooted and that does not solve the issue. Solution?

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