Question marked as
User profile for user:
Sparks0829
User level:
Community Specialist
Hi there cheli162,
From what we can tell, you're unable to make a purchase in a third-party app or game because there seems to be a security issue with your account. Based on the message that appears, the issue seems to be with your Pubg account rather than with your Apple ID or anything related to your device. To get more information about how to sort this out, you'll want to reach out to the app developer for more help. You can follow these steps to do so:
Contact the developer of an iOS, iPadOS, or watchOS app
1. Open the App Store on your iPhone, iPad, or iPod touch.
2. Search for the app, then tap it. If you can't find it, tap the account buttonor your photo at the top of the screen, tap Purchased, tap "Not on this [device]," then tap the app.
3. The app's product page appears. Scroll to the Ratings & Reviews section, then tap App Support. If you don't see App Support, make sure that you're signed in with the correct Apple ID.
You'll find this information and more here: How to contact an app developer - Apple Support
Take care.