You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Downtown66 Author

Level 1

5 points

Zoom app frozen on top of my home screen

(Iphone XR recently updated to os16) after using the Zoom app, a Zoom window is superimposed over my home screen, which is locked. Tried to restart but cant get side to power off

iPhone XR, iOS 16

Posted on Sep 22, 2022 5:36 PM

Top-ranking reply

Axel Foley

Level 10

149,568 points

Posted on Sep 22, 2022 5:38 PM

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF).

Axel F.

View in context

Zoom app frozen on top of my home screen

Similar questions