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Forgot security questions answers.

Forgot security questions answers.


Hi,I know my Apple ID and Password, but I forgot security questions answers, so I can't reset the security question.When I use this site https://iforgot.apple.com/password/verify/appleid I received the error:

Cannot Reset Security Questions

We don’t have sufficient information to reset.


iPhone 13, iOS 15

Posted on Sep 22, 2022 6:43 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 22, 2022 7:08 PM

Based on multiple posts I have read, they will not help you recover the answers to your security questions.


Contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.   -


Contact Apple for help with Apple ID account security - Apple Support.  *   (Link doesn’t always load)  


Get Support      -    Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call.   -


If necessary, use Twitter or Messages.


Apple on Twitter     


Messages chat with Apple  


From the Apple Support article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      *





1 reply
Question marked as Top-ranking reply

Sep 22, 2022 7:08 PM in response to 80p80

Based on multiple posts I have read, they will not help you recover the answers to your security questions.


Contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.   -


Contact Apple for help with Apple ID account security - Apple Support.  *   (Link doesn’t always load)  


Get Support      -    Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call.   -


If necessary, use Twitter or Messages.


Apple on Twitter     


Messages chat with Apple  


From the Apple Support article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      *





Forgot security questions answers.

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