Safari freezing and crashing
Since I've updated my iPhone 11 to iOS 16, Safari freezes and crashes and I have to reboot in order to avoid the temperature going up.
Any suggestions on how to have Safari back working?
TIA
iPhone 11
Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Since I've updated my iPhone 11 to iOS 16, Safari freezes and crashes and I have to reboot in order to avoid the temperature going up.
Any suggestions on how to have Safari back working?
TIA
iPhone 11
Thanks, Derek
I've already tried every single step suggested by Vilas_S before resorting to using Chrome.
Thanks, Derek
I've already tried every single step suggested by Vilas_S before resorting to using Chrome.
Hello MaAmritNirava.
Thank you for using Apple Support Communities. Sounds like you need some help with Safari. If so, we'd like to recommends some steps you can try to see if that helps sort this out. First, try to force close the app. This usually helps refresh things. Follow these steps here: Close an app on your iPhone or iPod touch - Apple Support
On iPhone X and later:
1.) From the Home Screen, swipe up from the bottom of the screen and pause in the middle of the screen.
2.) Swipe right or left to find the app that you want to close.
3.) Swipe up on the app's preview to close the app.
You can also try clearing your Safari history. This step usually has a positive result for when facing Safari issues:
Clear the history and cookies from Safari on your iPhone, iPad, or iPod touch - Apple Support
To clear your history and cookies, go to Settings > Safari, and tap Clear History and Website Data. Clearing your history, cookies, and browsing data from Safari won't change your AutoFill information.
Also, double check to see if your iPhone is using the most latest version of iOS 16. If you have a pending update, we recommend that you install it. Keeping your device fully update can help resolve various issues. Just in case, this resource can guide you through the update: Update your iPhone or iPad - Apple Support
Thank you for using Apple Support Communities. Cheers.
Hello MaAmritNirava,
At this point, recommend reaching out to Apple Support directly for further help with this issue.
Thank you for using Apple Support Communities.
Take care!
Thank you, Vilas_S
I do have iOS 16 installed and the problem started with the update. I temporarily solved the issue by replacing Safari with Chrome.
MaAmritNirava,
If you're able to take the steps advised for isolating out the issue with Safari, but the issue persists, feel free to reply to this thread.
Safari freezing and crashing