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Why did my iPhone 14 screen go black?

My new iPhone 14pro max has a black screen this morning following its regular overnight charge. I have tried the reset and it is now plugged in via a cord hoping this will work. Anyone else had this issue?


[Re-Titled by Moderator]

iPhone 14 Pro Max, iOS 16

Posted on Sep 23, 2022 2:29 PM

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Question marked as Best answer

FYI, 16.0.2 did NOT fix the problem on my 14 Pro as hoped. I put it back on my wireless charger last night for the first time since my overnight BSOD a week ago. When I woke up this morning, it was clear the phone had rebooted (passcode required; different home screen widgets showing). I opened the battery app and found it had been unresponsive for 3 hours overnight, then re-booted itself. My first BSOD occurrence while charging overnight was similar but never rebooted. This is really annoying...


Black Screen of Death


BTW, there's a 300+ post on Reddit discussing the issue. It seems to be highly correlated with charging, especially overnight charging, both wired and wireless. There are a couple of cases where this happened while not charging, but those seem rare. I'm surprised it hasn't appeared in the press yet. The Click Vol Up, Click Vol Down, Hold Sleep button until logo appears (up to a minute or two!) fix seems to revive the phone in all cases I've seen...

Posted on Sep 27, 2022 9:08 AM

139 replies

Jan 18, 2023 7:08 PM in response to flb777

Had the black screen of death twice. I spent hours with Tech support on the phone and in the Apple store

i was told they would replace my display

I made an appointment to have it installed after receiving an email confirming the part was being held for me

call the Apple Store to confirm

took time off work to have part installed

i was told “oh we had an internal memo saying not to replace this part it won’t fix the problem “.

i asked to see the memo. NOPE

i asked why no one contacted to save me the trip. THEY DON’T DO THAT

i for an apology. WHY

i asked for a new phone. NOPE

how is it a company gets so big they loose site of customer care

I am beyond disappointed and disgusted

still have a phone that could go black screen if death anytime

Jan 19, 2023 4:02 AM in response to FrustratedMary

i’ve posted a method to get past the black screen event, several times on this forum thread. I had this happen four or five times, in the months after I bought my 14pro. The method, using Siri, fixes the problem, instantly, every time. I upgraded to the latest firmware and switched to using the Mag Safe charger, the problem hasn’t happened in quite some time. When this was happening, to my phone, I was using a wireless charger - a platform thing that you lay the phone on, to charge, but not Mag Safe - the Apple brand magnetic disc charger. Don’t know if it was the firmware update or the Mag Safe charger that fixed the problem. What charging method do you use? If it happens again, ask SIRI, to turn up the brightness, for you, and see what happens.

Jan 20, 2023 7:49 AM in response to flb777

Unfortunately with the new iPhone 14 they don’t tell you when receiving it or in the box, that when force restarting your iPhone, like the iPhone 12 and 13 it was press and hold the volume up button and then the power button at the same time. And it magically went back on. With the 14, what you have to do is different. Quickly press and hold the power on and volume up button at the same time, then quickly press the power on and volume down switch. Found this on the support.Apple.com webpage. My phone showed the Apple logo and and here I am 🥰

Jan 29, 2023 11:30 PM in response to flb777

I've just woken up and realised that my phone had gone blank also. Got so worried and didn't know what had happened. I had it happen too my old XR when they were first out. I've only had the 14 for a not even a week yet and sold my old one.

Got so panicked. Glad someone wrote how too reboot it, as I didn't have any idea how too do it on this Iphone yet.


So silly that this has too happen, let's just hope that Apple fix the issue ASAP!

Jan 30, 2023 9:41 AM in response to flb777

Today 30 Jan 2023,

i bought this iphone 14 on 26th Jan 2023,

today night around 10:30 my phone screen turned black, i tried calling, the phone is vibrating but this just a black screen, i got really panic. then i have seen some youtube video and did forse reboot, and the phone turned on.


but considering the situation, as anew buying, can i change this, what is the actual reason behind this, is this a software issue or a hardware issue,


please do let me know,

do all the iphone 14 have this issue, do i need to change my phone,


i bought this iphone from

iFuture Apple Store Authorised Reseller

AddressArdee Mall, A-10 Lower Ground Floor, Ardee City, Gurugram, Haryana 122003

Phone084190 02400


Kindly Help


please guide what to do,


i really want to document this thats the reason why i am writing this

Feb 4, 2023 1:24 AM in response to flb777

Same thing happened today to me (iPhone 13) - in my case, I assume it has to do with Optimized Battery Charging overnight because when I connected my phone to Mac and did the trick with Up/Down and then Side buttons, the battery level was 79% - the phone should have charged itself to 80% but instead of continuing charging several hours later to 100% (as it usually does) it just died. Can be such a let down and definitely a reason for a mini heart attack

Feb 9, 2023 4:54 AM in response to flb777

Ok so this just happened to my 14 Pro Max. Thank you all for putting the fix here, but what a crappy way to start the day. I was dumbfounded! I’m thankful that I was able to get online and research the problem on my other Apple device.. Otherwise, what if a person ONLY has an iPhone and no other means to get online? You’d be completely disconnected from the world. I read another post where the person said that they had a mini meltdown over this, Lol.. I can definitely relate now.

Why did my iPhone 14 screen go black?

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