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Why did my iPhone 14 screen go black?

My new iPhone 14pro max has a black screen this morning following its regular overnight charge. I have tried the reset and it is now plugged in via a cord hoping this will work. Anyone else had this issue?


[Re-Titled by Moderator]

iPhone 14 Pro Max, iOS 16

Posted on Sep 23, 2022 2:29 PM

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Question marked as Best answer

FYI, 16.0.2 did NOT fix the problem on my 14 Pro as hoped. I put it back on my wireless charger last night for the first time since my overnight BSOD a week ago. When I woke up this morning, it was clear the phone had rebooted (passcode required; different home screen widgets showing). I opened the battery app and found it had been unresponsive for 3 hours overnight, then re-booted itself. My first BSOD occurrence while charging overnight was similar but never rebooted. This is really annoying...


Black Screen of Death


BTW, there's a 300+ post on Reddit discussing the issue. It seems to be highly correlated with charging, especially overnight charging, both wired and wireless. There are a couple of cases where this happened while not charging, but those seem rare. I'm surprised it hasn't appeared in the press yet. The Click Vol Up, Click Vol Down, Hold Sleep button until logo appears (up to a minute or two!) fix seems to revive the phone in all cases I've seen...

Posted on Sep 27, 2022 9:08 AM

139 replies

Feb 11, 2023 3:53 PM in response to FrustratedMary

Absolutely. Aside from this forum I don't know how else to get the problem to their attention. I chatted with a specialist who convinced me that despite the phone presenting this issue there is nothing wrong w the phone and if it happens again to just go to the Genius Bar. Based on what I've read here it sounds like they don't know either. If we all complain enough maybe something, eventually. But yeah, it feels like a $1k prototype. Since turning off AOD, I haven't had the BSOD, but I shouldn't have to turn off a feature that sold me the phone just to use the device period.

Feb 16, 2023 5:37 AM in response to flb777

I am using iPhone 14, all of sudden my battery draining fast.. even i don't have much app's, i went to apple store and they were also not able to find any issues... with in 6 hours phone battery is daring out from 100% to 20%... if i turn off Wi-Fi and all the back ground app then its extending in to 10 to 12 hours. Battery performance is showing as 100%. my iPhone is 14 with IOS 16.3.1, its 3 months old phone. can anyone please suggest what might be the reason. support guys also not responsive

Feb 16, 2023 11:54 AM in response to flb777

Here is the actual fix if people are still running to the Black Screen of Death especially on Verizon. YOU MUST HAVE ALWAYS ON DISPLAY ON YOU CAN NOT TURN IT OFF. Apple has stoop low but I can’t believe they would consider this to force people to drain the battery faster and age it quicker so they have to upgrade. Un excusable in my eyes. They knew this was happening and still didn’t fix the problem. We give the money for what?

Feb 21, 2023 4:24 AM in response to flb777

I experienced the same condition this am. I changed charging cables; still nothing. my bride tried the ‘hard/forced’ restart, to no avail. I tried the same procedure, as advocated via Google … I was relieved to see the logo magically appear, FINALLY! Should (not) have to start the day w/ this type of failure. I am hopeful this doesn’t become chronic!

Mar 7, 2023 6:06 PM in response to flb777

My phone tonight froze whilst I was using it. Black screen then from the home button a green light spread up over the screen with multi colour dots. The hard reset not working. Think it needs a software update so got to go the shop. In meltdown mode as it has photos I very recently took on holiday that are not backed up. It's the second time I had problems with the phone. Wishing i didn't get it. It's a pure pain. Luckily had an old phone I could put sim in. Defo some problems with these phones

Why did my iPhone 14 screen go black?

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