Why did my iPhone 14 screen go black?

Whoever told you that should be fired, if it actually happened (which I doubt). That is the exact opposite of all Apple-published advice on every point.

I had the problem and none of the regular solutions actually fixed the issue for me, they just made it a bit better for a short time. The two things that actually fixed it for me were

• Back up the device (to the cloud or local computer or whatever), reset the device and set up from scratch again, during the setup process restore your data from the backup

• Changing the Home/Lock Screen to standard images

I'm not sure which of these things actually fixed it for me but one (or both combined) definitely has, my phone has been working without any issues for 2 months (I charge it overnight and don't force close any apps)

I haven't tried changing the Home/Lock Screen images back to a custom image yet, I'm happy with the new 'Earth Detail, Astronomy' screen I have, I'll probably try it one day to check though.

Same just happened to me, phones been on charging cradle. Black screen of death, vibrates when I push buttons & Siri just sleepily says “mmhmm” when I “hey Siri” but won’t answer any prompts.

I’ve only had this 14 ProMax for 4 months. Hoping it snaps out of it, I’m not looking forward to treking to Apple Store.

• Press and quickly release VOLUME UP

     then

• Press and quickly release VOLUME DOWN

     then

• Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears

The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.

UPDATE

Hey guys,

I’ve brought in my phone with the same issues. A brand new phone which had the black screen of death when I FIRST set it up.

@Apple didn’t do **** all. When I sent my phone away to get it fixed with them, I received it back and same thing happened AGAIN immediately.

i didn’t buy my phone from the Apple Store, so I sent it back to my phone provider and they again, sent it away to fix. Fortunately, this time receiving it back from them my phone hasn’t had the issue at all and it’s been 2 months.

You have to trust me with this one, all you do is that you try pressing the volume up button once then the volume down button once then keep pressing the power button for 30 seconds or longer and if that doesn’t work then plug your phone to the charger and leave it for 10 minutes or even 15 minutes and it’ll turn on by itself

asma_08 wrote:

You have to trust me with this one, all you do is that you try pressing the volume up button once then the volume down button once then keep pressing the power button for 30 seconds or longer and if that doesn’t work then plug your phone to the charger and leave it for 10 minutes or even 15 minutes and it’ll turn on by itself

Just like I posted 8 days ago!

And none of these fixes work for me and yes, it did happen after I had my phone on charge for a while I had this happen two months ago, and the button resets worked, but this time nothing is working even asking Siri to turn up the brightness what she said she did but of course it's still a black screen I've held the side button for as long as two minutes nothing happens

UPDATE on Aug 2023

My phone is stable with no interval blank screen after the phone reset and update to IOS 16.6. IOS 16.5 version was giving me tons of headaches. Battery health is at 97% and does not drop after charges for 2 months. Seems this is a software level issue.

I’ve had black screen of death intermittently after powering for 6 months and IOS 16.6 didn’t help.

Just happened to me. Thanks to everyone that said up, down, power. Worked first try.

I did have my phone on a old Deltaco wireless charger that dosent always want to charge (have to move around phone before it starts charging). But this is first time phone went black.

While it is called an iPhone, it is actually a very powerful pocket-sized computer that can incidentally make phone calls. And like all computers, it will crash occasionally, and that’s what happened. To minimize the probability of that happening it may pay to restart it occasionally (weekly, for example)→Restart your iPhone - Apple Support