Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My MacBook Air doesn’t power on

Why doesn’t my MacBook Air turn on?

MacBook Air 13″, macOS 10.15

Posted on Sep 23, 2022 3:28 PM

Reply
Question marked as Best reply

Posted on Sep 23, 2022 3:39 PM

According to Apple:

If your Mac doesn't seem to turn on after you press the power button, follow these steps:


  1. Make sure that your Mac is connected to AC power. If it doesn't have a built-in display, make sure that your external display is connected to power, connected to your Mac, and turned on.
  2. Press and hold the power button on your Mac for at least 10 seconds, then release.
  3. Every Mac has a power button. On notebook computers that have Touch ID, press and hold Touch ID.
  4. If you see no change on your Mac, press and release the power button normally.
  5. If your Mac now turns on but stops at some other screen during startup, follow the steps for when your Mac doesn't start up all the way.


If your Mac still doesn't turn on, get live expert assistance by contacting Customer Support by phone or chat:


2 replies
Question marked as Best reply

Sep 23, 2022 3:39 PM in response to can-tupdate

According to Apple:

If your Mac doesn't seem to turn on after you press the power button, follow these steps:


  1. Make sure that your Mac is connected to AC power. If it doesn't have a built-in display, make sure that your external display is connected to power, connected to your Mac, and turned on.
  2. Press and hold the power button on your Mac for at least 10 seconds, then release.
  3. Every Mac has a power button. On notebook computers that have Touch ID, press and hold Touch ID.
  4. If you see no change on your Mac, press and release the power button normally.
  5. If your Mac now turns on but stops at some other screen during startup, follow the steps for when your Mac doesn't start up all the way.


If your Mac still doesn't turn on, get live expert assistance by contacting Customer Support by phone or chat:


Sep 23, 2022 4:01 PM in response to can-tupdate

can-tupdate Said:

"My MacBook Air doesn’t power on: Why doesn’t my MacBook Air turn on?"

-------


Troubleshooting Mac Power-On Issues:

Perform the following...


I. Troubleshooting a Mac Beep:

Replace the charging cable that goes to the charging block. That should fix the beep. See here: Why does my macbook pro beep when charging - Apple Community


and...


II. Troublehooting Mac Charging:

A. Black Mac Screen:

Go Here: If your Mac doesn't Turn On or Start Up - Apple Support

Using External Monitors: Try Resetting the SMC and NVRAM, but this time, using an external keyboard. Connect an external monitor and see if you get an output.


B. Mac Power Issues:

Try a New Charger:

If it is currently charging from a charger, then use a new charger:


C. A Few Links to Refer to Power:





My MacBook Air doesn’t power on

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.