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iPhone not working

It says swipe up to upgrade on the screen, but it won’t swipe up and I’m stuck on the white screen- I’ve tried restarting it multiple times and nothing is working

iPhone 11, iOS 16

Posted on Sep 23, 2022 4:30 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 23, 2022 5:40 PM

Double check and Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

2 replies
Question marked as Top-ranking reply

Sep 23, 2022 5:40 PM in response to Nixanna07

Double check and Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

Sep 23, 2022 6:54 PM in response to Nixanna07

Follow these steps, testing after each step:



If that didn’t work, then I recommend service.


Service Checklist:



Click ▶︎ Start a Service Request. ⚛️



Need more help?



Click ▶︎ Check Repair Status. 🔧

iPhone not working

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