I forgot my password

If you have 2 Factor Authentication enabled, if you can't recover the password using the steps above, you will need to use Account Recovery. The Recovery Process is an automated process and the length of time it takes can vary a lot. Apple ID Support can only answer your questions. They can't intervene in or speed up the process. The article below has some suggestions to shorten the time the process takes.

Apple ID - Recover your Apple ID with two-factor authentication account recovery.   *

If you have changed your password, have you followed the steps in this article on all devices/computers? 

What to do after you change your Apple ID or password - Apple Support.  *

See instructions in If you forgot your Apple ID password - Apple Support