"Comcast is currently unavailable" error with IPhone 13 when it is available on IPad, IPhone8, and Windows

Comcast is currently unavailable" error with IPhone 11 when it is available on IPad, IPhone8, and Windows. I receive this sporadically on only my IPhone 11.


I have deleted the account, rebooted the phone, then reentered exactly as directed by both Comcast and Apple, I only get the message on my IPhone 13 with IOS 15.5, 5.6, and now 5.7. Right now it will not verify the account. I just set it up on my IPad Gen 6 running the same IOS with the exact same keystokes.


I do have the Xfinity security set up to allow third party access.


Some days it works fine, others it doesn't. Even though the other devices send and receive okay.


Any suggestions?

iPhone 13 mini, iOS 15

Posted on Sep 23, 2022 6:13 PM

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Sep 26, 2022 11:09 AM in response to thwfwa

Hello thwfwa,


Thanks for reaching out to Apple Support Communities. We see you have some questions about email not working on your iPhone, and we'd like to help. The following link may be able to assist: If you can't receive email on your iPhone, iPad, or iPod touch - Apple Support


If that link doesn't help, try updating your device, to see if the issue remains: Update your iPhone or iPad - Apple Support


Let us know if this helps.


Regards.

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"Comcast is currently unavailable" error with IPhone 13 when it is available on IPad, IPhone8, and Windows

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