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iPhone 14 pro max zooming glitch

I recently purchased my iPhone 14 pro max and when I tested out the new camera I noticed when zooming from 0.5 to 1x you see the camera lenses switch, which makes a jump on the video. It is very glitchy and not how this phone should be working, I contacted apple support and they said something is wrong with the phone, but I needed to go to the Apple Store to get it checked out, so I went to the store and the employee said there is something wrong, he even tested his camera (iPhone 14 pro max also) and it was smooth as butter. He replaced my phone and I finally get home to set it up and I am experiencing the same issue! I hard reset the phone, factory reset it, and made sure I am updated to the latest iOS 16.2. any other new iPhone users experiencing this?

iPhone 14 Pro Max

Posted on Sep 23, 2022 7:27 PM

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109 replies

Sep 27, 2023 6:11 PM in response to arkady12

After 2 trips to the Apple Store and being told Apple knows about the problem and will push a fix (I’m not holding my breath), this change in the settings seems to help. I’ll keep experimenting with it.

This problem is new - I never had the problem with previous video zooming. And, as others have mentioned here, when you spend $1400 on your iPhone you don’t exactly expect (or accept) these new issues. It’s a shame the folks at the Genius Bar didn’t suggest the settings change - what an unfortunate waste of my time.

Does anyone know if the 15 is better?

Oct 9, 2023 8:43 AM in response to chaib48

chaib48 wrote:

Hello

i had the same issue here, so please anyone have a solution or i have to change the phone


You will need to do whatever suits your use case, but I've played with the Samsung Galaxy S23 and Google Pixel 7 in stores since this thread came out and they both do the same.


I don't think any vendor with multiple physical lenses can solve this issue, there will always be a jump when parallax changes.

iPhone 14 pro max zooming glitch

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