iPhone 14 pro max zooming glitch

The latest version of iOS is iOS 16.1.

I had this looked at by Apple on my iPhone 14 pro and after several tests was told this is the expected behaviour for the camera as it switches between lenses. Disappointing. If anyone has any success resolving it pls let me know.

Do you know if the 14 pro does this too, or if it’s only the max?

I’ve noticed the exact same issue. I also noticed that the focus is really poor. Even if I’m moving the camera slowly. The automatic blur of the background or foreground is horrid Le. For example, that if I’m recording something and I bring my finger in front of the camera to point something out it glitches and has a problem with refocusing. Super frustrating!

I found this thread as I have the same issue. A fix which I hope is temporary until Apple have a solution is use an app that does not change lens on zoom. Not ideal but I have been using FilmIC Pro. That has a button on screen where the required lens is picked and then the zoom is restricted to the ability of that lens. It does mean that one cannot zoom from full wide to full zoom but in the real world it is very rare to need that. Most of the time selecting the normal (1) lens covers every shot needed. I used to be involved in pro video production and a lot of zooming in and was considered very amateur.

Do any of the users experiencing this jump/glitch, which I am experiencing too, happen to have a cover over the back of the camera lenses? The case I bought has a cover for the back camera lenses, I'm wondering if that is somehow throwing something off when the lenses focus? I haven't tried taking it off yet, wanted to ask first. I tried taking a picture of a fly I tied this morning and it came out all grainy and unfocused no matter how I positioned it or zoomed.

I'm having the same problem and absolutely hate it. I saved up to buy the 14 pro after waiting years for a new phone to try and do vlogging and this jump especially between the 0.5 camera and the 1x camera is horrible!

What's weird is that if you zoom VERY slowly it's sometimes smooth but most time it just wobbles for a split second and and shifts image placement.

Absolutely NOT smooth. My partner has the iPhone 12 and I can't believe his video quality is better than my 14 pro because he doesn't get the jankiness happening with my phone.

Really hard to search if others are having this issue too because most search results are about the physical camera problem happening in apps instead of this separate issue happening in Apple's own video mode.

I do have a lens protector on my lenses as I didn't want them scratched. But I don't see how it would be that. I'm surprised not many people are talking about this issue.

Did you take off your Lens protector? Is it still happening for you?

I have the same annoying problem. Iphone 14 Pro IOS 16.1.1 (updated on Nov 10th) and the problem still there. You can check the video on youtube. So frustrating.

https://youtube.com/shorts/va7aXw-KJMw?feature=share

I tried many solutions and I think this might help. On camera Settings, enable 'macro control'. Then, open your camera, zoom, and object, and then disable the macro option (yellow on the left bottom side). Apparently, that is causing the issue.

Note that with auto macro off, you will be much more limited in how close you can be to an object to focus on it.

About the Camera features on your iPhone - Apple Support

This is helpful, thanks! I will try this out and report back! Usually I only want to zoom between 0.7x and 1.1x so I think this might be a helpful solution!

I will report back!

Also I tested this again with my partner's iPhone 11pro to see if it does the same thing.. it does but it's quite minimal compared to the 14 pro.

Hoping that future versions can give users more control over this. Would also like to see less auto-post processing.

Anyways, I digress; I'll report back with the macro options disabled and see how I get on! I had it enabled for control over photos but didn't realize it might have an option for videos as well.. as I didn't see it previously.. but maybe I'm not looking hard enough. Otherwise I will try on some third party apps suggested above. Thanks!

Exactly what I’m facing when I make a video it’s fine for far objects but when any thing comes near field 2 things occurs sometimes autofocus failed and sometimes there is a jump

to adjust the image

is there any fix yet ? Using iOS 16.1

Same same problem what can be done ? Does this mean hardware or software problems. ?

That sounds like parallax shift as it goes from 1 camera to the other, that's literally something that physically must happen.

I just got my 14 pro two days ago and have the same skipping problem when zooming. I went to Apple to show them and they didn’t seem to be aware. We checked my phone and nothing solved the problem. They said it must be a software issue. But why hasn’t this been addressed by Apple with a potential solution? There’s a number of people with the same problem, even a friend that bought the same phone a month ago. Very disappointing given the price of the phone and hype around the new camera.

Apple said to restore my phone as a last resort, and if the issue doesn’t go away to go back to the store.