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How can restart my I Phone 12 that is frozen and the reset doesn’t work

How can I restart my I Phone 12 when it is frozen and the reset does not work

iPhone 12 Pro

Posted on Sep 23, 2022 7:53 PM

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Question marked as Top-ranking reply

Posted on Sep 23, 2022 8:18 PM

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 

(2)  If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.


Axel F.

1 reply
Question marked as Top-ranking reply

Sep 23, 2022 8:18 PM in response to teresajmartin1521

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 

(2)  If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.


Axel F.

How can restart my I Phone 12 that is frozen and the reset doesn’t work

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