You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź“° Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Green tint screen IPhone 12 Pro Max

I noticed a green tint on the screen while using in the dark. I took the phone to an Apple Store and they diagnosed the phone as perfect. They didn’t see any issues. I now have a proof video showing the green tint issue. I sent this video to Apple support and they told me I have to pay $600 to fix the issue. I want to ask why Apple diagnosed this phone as perfect same day and asked me to pay $600 when I show the video proof? Why Apple is putting their problem on to consumers vs owning it? Apple needs to take a look at this issue urgently.

iPhone 12 Pro Max, iOS 16

Posted on Sep 24, 2022 7:06 AM

Reply
1 reply
Sort By: 

Green tint screen IPhone 12 Pro Max

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.