my child is under 13 I cannot access his apple id

Ok, I have a child who had an iPad years ago. I have his apple ID and Password but the two factor phone number I don't recall. Apple support can't resolve this issue at all. Has anyone ever encountered this issue and have it resolved?

Posted on Sep 24, 2022 11:13 AM

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Posted on Sep 24, 2022 11:16 AM

See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication.   *

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my child is under 13 I cannot access his apple id

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