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Hello all, I dropped my phone yesterday, the screen guard broke but the phone is still intact and all of a sudden, the back camera stopped working

My iPhone fell forcefully from my hand yesterday causing the back camera to stop working, even the flashlight isn’t coming on. What should I do? Is there a possibility that the camera is just malfunctioning due to the impact of the fall or is the camera broken?

iPhone 12 Pro, iOS 15

Posted on Sep 25, 2022 3:00 AM

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Question marked as Top-ranking reply

Posted on Sep 25, 2022 3:04 AM

"Is there a possibility that the camera is just malfunctioning due to the impact of the fall or is the camera broken?"


That's pretty much the same thing. You have hardware damage, make an appointment at the Genius Bar to have it diagnosed.


Genius Bar Reservation and Apple Support Options - Apple


3 replies

Hello all, I dropped my phone yesterday, the screen guard broke but the phone is still intact and all of a sudden, the back camera stopped working

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