You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Text messages missing

Missing one months of text messages after transfer from wife’s old iPhone 7 to her new iPhone 14 pro. Any solutions would be appreciated

Posted on Sep 25, 2022 10:12 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 25, 2022 10:19 AM

Sounds like the backup of your wife's "old" phone was likely about a month old. That would explain the loss of data for the last 30 days or so, since when you transfer data from a backup of an "old" phone to a "new" phone, the "new" phone will look just like the "old" phone did at the time of the backup.


Now, if you are saying that you backed up your wife's "old" phone just before you set up the "new" phone, then there are more pieces of the puzzle missing at this point.



3 replies
Question marked as Top-ranking reply

Sep 25, 2022 10:19 AM in response to Newphone14pro

Sounds like the backup of your wife's "old" phone was likely about a month old. That would explain the loss of data for the last 30 days or so, since when you transfer data from a backup of an "old" phone to a "new" phone, the "new" phone will look just like the "old" phone did at the time of the backup.


Now, if you are saying that you backed up your wife's "old" phone just before you set up the "new" phone, then there are more pieces of the puzzle missing at this point.



Text messages missing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.