Newsroom Update

Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >

Related Article: Apple security releases

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why won't my phone update

Everytime I try to update my phone it says an error has occurred unable to download iOS 15.7

iPhone 11, iOS 15

Posted on Sep 25, 2022 9:16 PM

Reply
Question marked as Best reply

Posted on Sep 26, 2022 12:08 AM

Here's a little trick that should get it working!


  • 1. Open Settings and browse for General -> iPhone Storage.
  • 2. Search for the iOS 15.7 update file and tap on it.
  • 3. Go for Delete Update and confirm.
  • 4. Reboot iPhone using the force restart trick.
  • 5. Return to Settings -> General -> Software Update and restart the iOS 15.7 update process!


This just deletes the downloaded update and restarts it again. Sometimes technology has off days

1 reply
Question marked as Best reply

Sep 26, 2022 12:08 AM in response to Amandamham

Here's a little trick that should get it working!


  • 1. Open Settings and browse for General -> iPhone Storage.
  • 2. Search for the iOS 15.7 update file and tap on it.
  • 3. Go for Delete Update and confirm.
  • 4. Reboot iPhone using the force restart trick.
  • 5. Return to Settings -> General -> Software Update and restart the iOS 15.7 update process!


This just deletes the downloaded update and restarts it again. Sometimes technology has off days

Why won't my phone update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.