Switching of office 365 subscription , purchased through Apple
switch subscription plans from 365 personal to office 365 family ? Also have bought the 365 though Apple only
iPad Air, iPadOS 15
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User profile for user:
Chris_V89
User level:
Community Specialist
Hey there SB7k,
Thanks for reaching out to the Apple Support Communities. To get started, check out the following link that can help with upgrading from your Office 365 Personal subscription to a Family subscription: Switch to Microsoft 365 Family or Microsoft 365 Personalhttps://support.microsoft.com/en-us/office/switch-to-microsoft-365-family-or-microsoft-365-personal-3fcc1efc-2722-427f-8efa-db94b9b0a36b
If still having issues, although the Office 365 subscription was purchased through Apple, we would recommend reaching out to Microsoft Support for information and help with getting you upgraded to a family subscription.
For help with reaching out to Microsoft's support, check out this link here: Microsoft Office Help & Training
Take care!